Retail Information Systems
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Join us for FREE Web Demo and see what CounterPoint can do for you!

Our approach to hardware is simple: reliable and compatible solutions with low total cost of ownership.
SUPPORT

As your Partner we are here with ongoing technical support--personalized service that's key to your successful business. If you need supplemental assistance, Retail Information Systems offers HelpDesk technical support plans, software service packs, and other services to help you get the most from your CounterPoint system.

Retail Information Systems In-House Technical Support Team
Our Support Team is Certified to assist you with anything that might happen. Whether it pertains to hardware, software, or training.

Our Support Team can be contacted at (800) 347-3020 x 2211 or by email at support@buycounterpoint.com.

Radiant also provides plenty of options for those that love to figure out for themselves. As Registered User you will be able to take advantage of the features below:
Product Downloads *
Download the current version of CounterPoint.

Software Updates *
Enhance your system with the latest updates.

Knowledge Base *
Get answers to your technical questions.

CounterPoint Subscription Service
Find out how to receive automatic software updates.

Feature Suggestion *
Tell us about features you'd like to see

* available only to registered users
CounterPoint Users Forum *
Share questions, suggestions, and information with other users.

CPOnline Support
Learn about CPOnline technical support.

CPOnline Service Status *
Check the status of CPOnline.

CPGateway Service Status *
Check the status of CPGateway.

PCI Compliance
Find out what PCI compliance is and why it's important to your business.